01Does the app connect to my vehicle?
No. It does not read OBD data, fetch the odometer automatically, or decode a VIN online. You enter the information you want to keep.
02Where is my data stored?
In the app’s private local storage. No Studio501 account is required, the Internet permission is absent, and Android automatic backup is disabled.
03Are maintenance intervals official?
No. Suggested values are editable examples. Refer to the vehicle manual, a qualified professional, and applicable rules for real deadlines.
04Why is no consumption result shown?
The calculation needs coherent odometer readings and sufficient complete fills/charges. Partial entries are retained but must not create a misleading result.
05Why are currencies kept separate?
My Car does not download exchange rates. Amounts in different currencies remain separate to avoid a false combined total.
06Why did a reminder not arrive at the exact time?
Android schedules work efficiently and may delay it. Check notification permission and battery restrictions. A reminder is not a substitute for checking an important obligation.
07Do imported documents have legal validity?
Not necessarily. The app keeps a convenient private copy but does not guarantee administrative or legal acceptance. Retain any required original.
08What goes into the resale report?
Only the sections you choose. VIN, registration, and costs can be hidden. Always review the PDF before sending it.
09I forgot my backup password.
Studio501 does not receive or retain it and cannot recover it. A protected backup cannot be opened without the correct password.
10How do I install an update?
For an app installed through Google Play, an update may be offered when it opens. Follow the displayed Google Play flow and save your work before restarting. You can also use the Play Store’s usual updates.
11How do I ask for help?
Contact: contact@studio501.fr. Do not send unnecessary VINs, registrations, documents, passwords, or financial details.
Contact Studio501
Include your device, app version and a description of the issue. Do not send sensitive documents or passwords.
The Store listing support address also remains available: studio501.dev@gmail.com.