Support — Aquarevane

01Can I play on a plane?

Yes. Install the app before departure; its gameplay content is included. Games do not wait for a connection, account or level download.

02How does Voyage mode work?

The 60 journeys visit all 18 games: the first offers their level 1, the next their level 2, through level 60. Free-play victories count too, so Voyage skips challenges you have already completed. It resumes at the first remaining challenge.

03Can I keep a free-play puzzle during my voyage?

Yes. Each game keeps one active puzzle in free play and another in Voyage. Continue the voyage resumes the guided route; choose your free-play puzzle from the game library. Stars and rewards are shared between modes.

Restarting a level clears the moves of that puzzle in the current mode. The other mode and previously earned stars are preserved.

04How do I earn keepsakes and postcards?

Your first victory in each of the 18 games reveals its keepsake. Earn an island's postcard by completing at least one level in each of its three games, in Voyage or free play. There are six postcards to collect. A chapter is marked complete when all ten of its levels are solved.

The journal brings these rewards together. Replaying can improve your stars while preserving your best result.

05How do I find a game?

Use search by game name or description, categories and the Favourites filter in the game library. Tap a game's heart to keep it among your favourites. Search works offline.

06Where is my progress?

Only on this device, in the app's private storage. Puzzles in both modes, completed levels, stars, favourites and settings are saved locally. Keepsakes and postcards are calculated from completed levels.

The in-game clear-data command removes progress and puzzles in both modes while retaining comfort settings. Clearing Android app data or uninstalling removes all local data.

07How do I install an update?

For a Google Play installation, an available version may be offered when the app opens. You can choose to download it and restart later. Normal Play Store updates are also available.

08The text is too small or the motion is uncomfortable.

Use the game's text-size and reduced-motion settings. Android text-size preferences are also respected. Sound and haptics can be disabled.

09An Android bar covers a control.

The game accounts for gesture and button navigation bars and display cutouts. If a control is still covered, send support your exact device model, Android version, navigation mode and text size. A screenshot of the affected screen can help.

10How do I report a puzzle issue?

Email contact@studio501.fr with the puzzle name, level number, steps taken and app version. Your game state is not sent automatically.