01Does the app detect my subscriptions automatically?
No. You add and edit the information yourself. The app does not connect to your bank or the services you track.
02Can it cancel a subscription for me?
No. “Mark as cancelled” only records your decision inside the app. You must cancel directly with the relevant provider.
03Where is my data stored?
In the app’s local space on your device. No Studio501 account is required, and the app is designed without the Internet permission.
04Why do I see more than one total?
When subscriptions use multiple currencies and no eligible manual rate exists, the app keeps them separate to avoid a false combined total. You can add a dated rate in currency settings.
05Are exchange rates updated automatically?
No. Rates are entered manually and their date remains visible. The app does not describe them as live rates.
06Why did a reminder not arrive at the exact time?
Android schedules reminders efficiently and may delay them. Check notification permission, the app’s notification channel, and battery restrictions. Reminders are not a replacement for checking a contract.
07What does an export contain?
It depends on the chosen format and scope. CSV contains structured data, PDF provides a readable summary, and a versioned backup can include attachments after a warning.
08I forgot the password for an encrypted backup.
Studio501 does not receive or retain that password and cannot recover it. Keep it somewhere safe.
09What happens if I uninstall the app?
Uninstalling deletes private app data. Create a local backup before uninstalling and keep its password if encrypted. Android automatic backup is disabled; previously saved exports remain at their destination.
10How do I install an app update?
For an app installed through Google Play, an update may be offered when it opens. Follow the displayed Google Play flow and save your work before restarting. You can also use the Play Store’s usual updates.
11How do I ask for help?
Contact: contact@studio501.fr. Do not send sensitive documents, backup passwords, customer references, or unnecessary financial details.
Contact Studio501
Include your device, app version and a description of the issue. Do not send sensitive documents or passwords.
The Store listing support address also remains available: studio501.dev@gmail.com.