Studio501 · Android

Support — Nocturne Bébé

Answers to common questions and support contact.

01Where is my data stored?

In the app’s private storage on your device. No Studio501 account is required, the Internet permission is absent and nothing is sent to a Studio501 server.

02Why does the sound stop during the night?

Some phones stop apps to save battery. Open the battery settings from the app’s settings and allow it to run without restriction.

03How far should the phone be placed?

At least 2 metres from the cot, at a moderate volume. Prefer the timer to all-night playback.

04How do I install an update?

For an app installed through Google Play, an update may be offered when the app opens. Follow Google Play’s displayed flow, or update the app from the Play Store as usual.

05How do I ask for help?

Contact contact@studio501.fr and include your phone model, Android version, Nocturne Baby version and a precise description of the issue.

Contact Studio501

contact@studio501.fr

Include your device, app version and a description of the issue. Do not send sensitive documents or passwords.

The Store listing support address also remains available: studio501.dev@gmail.com.