Studio501 · Android

Support — Memoa

Answers to common questions and support contact.

01Where is my data stored?

Events, people, notes, photos, categories, settings, reminders, and widget preferences are stored in Memoa’s private local space. No Studio501 account is required, and entered content is not sent to a Studio501 server.

02How do I add the widget?

Long-press an empty area of your Android home screen, open Widgets, find Memoa, then drag the widget into place. You can resize it and choose which dates and colors it displays from Memoa’s widget settings.

03Why did a reminder not arrive?

Check that notification permission is enabled for Memoa, that the reminder is active, and that Android battery restrictions are not blocking the app. Android may occasionally delay local notifications.

04What does JSON export include?

The export can include your main events, people, notes, reminders, categories, settings, and widget configurations. Photo files are not included. Keep exported files private because they may contain personal information.

05What happens when I import a file?

Import replaces the data currently stored in Memoa and removes current local person photos. Memoa shows a summary and asks for confirmation first. Export your current data and keep photos separately before importing if you may need them later.

06How do I install an update?

For Memoa installed through Google Play, an update may be offered when the app opens. Follow Google Play’s displayed flow, or update Memoa from the Play Store as usual.

07How do I ask for help?

Contact contact@studio501.fr and include your phone model, Android version, Memoa version, and a precise description of the issue. Do not send personal dates, photos, or exported files unless they are strictly necessary.

Contact Studio501

contact@studio501.fr

Include your device, app version and a description of the issue. Do not send sensitive documents or passwords.

The Store listing support address also remains available: studio501.dev@gmail.com.